Published Rate & Occupancy: Rates vary according to season and holidays and subject to change.
IVA Tax - 16% of booking.
Occupancy Tax - 3% of booking.
Exclusive Use and Cleaning Fees: In addition to the booking amount, guests are Exclusive Use fee ($20 daily) and a checkout Cleaning Fee ($125) which is part of your booking fee.
Common Area Fees: Separate from your booking, you will pay a daily common area fee of $340 pesos to the Orchid administration to be paid upon checkin/checkout.
Credit Card Fee on Charges: Please note that Orchid does not accept cash in the restaurant. Please note a 3% fee is added to all credit card charges.
Payment: Deposit: Guests are charged a 50% deposit upon booking. Final Payment: 50% payable thirty days before the check in date.
Security deposit required for longer term rentals and special circumstances.
Booking Cancellation & Future Credit: You may cancel at any time. We do not provide refunds, but we will credit your paid amounts, if you cancel within 30 days of your booking, towards a future stay and used within 2 years, subject to availability and then current pricing.
Power Allowance. Guests are permitted an average of 50KW per day for electric power. Any amounts over that allowance will be charged $3 pesos/KW to the guest. Guests are encouraged to turn off air conditioning and lights when leaving the the property. We've found that 50KW is sufficient.
Concierge: A Personal concierge is available to you. You will be contacted prior to check-in by your concierge to discuss services including, but not limited to, arranging airport transportation, restaurant reservations, housekeeping services, excursions, spa/massages, etc.
Property Damages: Guests are financially responsible for any damage they cause. Immediately following your check-out, the concierge will conduct a physical inspection of the unit. If there are damages, the concierge will prepare a written report with photos and email to you along with a damage quote. You authorize us to charge your credit card for damages.
Bloom Restaurant is closed on official Mexico holidays.
You must abide by the Orchid House Rules which will be provided to you upon check-in.
